Just in case there's anyone who doesn't already know how fabulous Michele from HAED is, let me give two examples.
My first purchase was a single QS, not a big sale for Michele. After I completed my order, I e-mailed her and asked if she could send me the stitch count or the finished size because that info wasn't listed, as it is for most designs. She quickly answered and sent me a scanned copy of the title page with all the info I need to buy my material. Any other "store" would have said "I don't know" or "The info will be in your pattern". Not Michele!
I spent all day yesterday looking at each and every pattern on the HAED site and ended up with a wish list of 9! I couldn't decide between two of them, I wanted to buy one immediately. Each had lots of detail that I just couldn't see on my screen. Again I e-mailed her (7 PM) and WITHIN THE HOUR, she sent me two pictures that I could enlarge to my heart's content! I never expected such a quick response AND I had enough time left to make my decision AND buy it during the sale!!!!! More than I even hoped for!
Now if only I could buy all 9, quit my day job, and just stitch HAEDs all day...